Team Leader Preparation Program
- Course Level Intermediate
- Lessons 39
- Duration 3 hr 30 mins
- Language English
- Last Update September 1, 2026
- Course Expiry12 Months
Description
Course Overview
The Team Leader Preparation Program provides a structured foundation for individuals preparing to take on their first team leadership responsibilities. It develops knowledge of leadership roles, workplace communication, task coordination, performance management and the professional responsibilities involved in guiding a team.
Learners explore leadership styles, confidence, active listening, constructive feedback, trust building and difficult conversations. The program also covers goal setting, delegation, priorities, performance expectations, coaching, underperformance, learning and development, conflict resolution and team wellbeing.
This Team Leader Preparation program can help aspiring supervisors and team leaders build the capabilities needed to coordinate people and daily work effectively. It also addresses Australian workplace responsibilities, Fair Work fundamentals, safety, discrimination, bullying, privacy, escalation, inclusion, team motivation and leading teams through change.
Key Topics Included
- Team leader roles, leadership styles, accountability and leadership confidence
- Workplace communication, active listening, feedback, trust and difficult conversations
- Team goals, delegation, task allocation, priorities and daily operations
- Performance expectations, coaching, underperformance and team development
- Conflict resolution, workplace behaviour and team wellbeing
- Australian workplace responsibilities, inclusion, motivation, change and continuous improvement
Entry Requirements
No formal qualifications or previous leadership experience are required. The program is suitable for employees preparing for their first team leader or supervisory role. Basic communication, organisation and interpersonal skills are recommended.
Who is This Course For
This program is designed for employees preparing to become team leaders, supervisors or coordinators. It is also suitable for experienced team members who want to strengthen their leadership, communication, delegation and people-management capabilities.
Course Curriculum
- Module 01: Foundations of Team Leadership
- Module 02: Communication and Team Relationships
- Module 03: Planning and Coordinating Team Work
- Module 04: Team Performance and Development
- Module 05: Conflict and Workplace Challenges
- Module 06: Australian Workplace Responsibilities
- Module 07: Building Effective Teams
Frequently Asked Questions
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- Course Level Intermediate
- Lessons 39
- Duration 3 hr 30 mins
- Language English
- Last Update September 1, 2026
- Course Expiry12 Months