Diploma of Leadership and Management
Description
Course Overview
The Diploma of Leadership and Management develops the knowledge and capabilities needed to lead teams, manage workplace operations, make informed decisions, and support organisational performance. Learners explore leadership styles, communication, team development, operational planning, resource management, problem-solving, and ethical management.
Across eight modules, the course covers workplace relationships, stakeholder engagement, conflict management, delegation, coaching, performance management, budgeting, risk management, project planning, organisational change, and strategic planning. Australian content includes workplace relations, Fair Work responsibilities, work health and safety, diversity, privacy, ethical governance, and accountability.
This course is designed for current and aspiring managers, supervisors, team leaders, and professionals responsible for people or operational outcomes. Learners gain knowledge to strengthen leadership performance, manage resources, support workplace change, improve processes, and align team activities with broader organisational goals.
Key Topics Included
- Leadership and management principles, styles, organisational culture, structures, and ethical practice
- Workplace communication, professional relationships, stakeholder engagement, conflict resolution, and negotiation
- Team objectives, delegation, performance monitoring, coaching, employee development, and engagement
- Operational planning, budgeting, workforce capacity, resource management, risk, and efficiency
- Critical thinking, problem-solving, root cause analysis, evidence-based decisions, and decision risk
- Project management, organisational change, Australian workplace compliance, strategy, KPIs, and continuous improvement
Entry Requirements
Entry requirements may vary depending on the course provider. A general understanding of workplace environments, basic communication and numeracy skills, and some professional experience can be beneficial. Learners should have sufficient literacy and computer skills to complete course activities and assessments.
Who is This Course For
The Diploma of Leadership and Management is suitable for current and aspiring managers, supervisors, team leaders, department coordinators, project professionals, and business owners. It is also valuable for professionals seeking to strengthen their leadership, operational management, decision-making, and strategic capabilities across Australian workplaces.
Course Curriculum
- Module 01: Foundations of Leadership and Management
- Module 02: Leading Effective Workplace Relationships
- Module 03: Managing Team Performance
- Module 04: Operational Planning and Resource Management
- Module 05: Critical Thinking and Decision-Making
- Module 06: Managing Projects and Organisational Change
- Module 07: Australian Workplace Governance and Compliance
- Module 08: Strategy and Continuous Improvement
Frequently Asked Questions
The course is suitable for current managers, supervisors, team leaders, aspiring leaders, business owners, and professionals with workplace responsibilities. Entry requirements can differ between providers, so learners should review the specific enrolment criteria before commencing.
You will develop knowledge in team leadership, workplace communication, delegation, performance management, operational planning, resource management, decision-making, project management, and organisational change. The course also covers strategic planning, KPIs, risk management, governance, and continuous improvement.
Yes. The qualification can support career development for professionals moving into supervisory, management, team leadership, and operational roles. It can also strengthen existing leadership capabilities and demonstrate structured training in managing people, resources, performance, and organisational priorities.
Learners who successfully meet the course provider's completion and assessment requirements can receive a Diploma of Leadership and Management. Certification provides evidence of completed training, subject to the provider's accreditation and qualification arrangements.
The course covers leadership, team performance, workplace relationships, operational planning, budgets, critical thinking, project management, organisational change, strategy, and continuous improvement. It also includes Australian workplace relations, Fair Work responsibilities, WHS, diversity, privacy, ethical governance, and accountability.