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25 Essential Questions to Ask When Buying a House Checklist

Sep 26 • 12 min read

Buying a home is a major decision, and having a questions to ask when buying a house checklist can help you investigate a property before making an offer. A house may look perfect during a viewing, but important details about its condition, running costs, location, ownership, maintenance and history may not be immediately obvious.

Asking the right questions can help you identify potential problems, understand the true cost of ownership and decide whether a property suits your needs. In the UK, buyers should also consider matters such as surveys, searches, property tenure, energy efficiency and legal information before proceeding.

This guide provides 25 essential questions to ask when viewing or considering a house, along with explanations of why each question matters.

Questions to Ask When Buying a House Checklist

Use these 25 questions as a practical starting point when viewing a property. You can save or print the checklist and take it with you when visiting potential homes.

1. Why Is the Seller Moving?

One of the first questions to ask is why the owner is selling the property.

The answer can provide useful context. They may be moving for work, upsizing, downsizing, relocating or changing their circumstances.

A seller’s reason does not necessarily indicate a problem with the property, but understanding the circumstances can provide additional information about the sale.

2. How Long Has the Property Been on the Market?

Ask the estate agent how long the property has been listed.

If it has been available for an extended period, you may want to investigate why.

Possible reasons could include:

Asking price
Limited buyer demand
Property condition
Location
Previous transactions falling through
Changes in the seller’s circumstances

A longer marketing period does not automatically mean there is a problem, but it is worth asking about.

3. Has the Asking Price Changed?

Find out whether the asking price has previously been reduced or changed.

A price reduction could reflect changing market conditions, a previous valuation or the seller’s desire to attract more buyers.

It can also provide useful context when comparing the property with similar homes in the area.

4. How Much Are the Council Tax and Other Regular Costs?

Ask about the property’s Council Tax band and typical ongoing costs.

Depending on the property, you may also need to consider:

Energy bills
Water bills
Broadband
Service charges
Ground rent
Building insurance arrangements
Maintenance costs

Your own household usage will affect many of these expenses, so treat any figures provided as an indication rather than a guarantee.

5. What Is the Energy Performance Certificate Rating?

Ask to see the property’s Energy Performance Certificate (EPC) where one is required.

An EPC provides information about the property’s energy efficiency and typical energy performance.

A lower energy-efficiency rating may indicate that improvements could be worth considering, although the EPC should not be treated as a substitute for a building survey.

6. What Is the Property’s Age?

Knowing approximately when a property was built can help you understand its construction and potential maintenance requirements.

Older properties may have different:

Construction methods
Roof structures
Plumbing systems
Electrical systems
Insulation
Heating systems

This does not mean older homes are necessarily problematic, but their construction should be considered when assessing the property.

7. Have There Been Any Major Renovations?

Ask whether the property has been extended, renovated or structurally altered.

Examples include:

Extensions
Loft conversions
Garage conversions
New roofs
Structural wall removal
Major renovations
New windows

Ask whether relevant permissions, approvals or certificates were obtained where required.

Your conveyancer can investigate legal documentation and relevant searches.

8. Is the Property Freehold or Leasehold?

This is particularly important when buying a flat or certain types of houses.

Find out whether the property is:

Freehold
Leasehold
Commonhold, where applicable

If it is leasehold, ask about the lease length, service charges, ground rent arrangements and other obligations.

The legal documents should be reviewed carefully before committing to the purchase.

9. How Long Is Left on the Lease?

If the property is leasehold, ask how many years remain on the lease.

The remaining lease term can be an important consideration for future saleability and mortgage availability.

Ask your conveyancer to explain the implications of the remaining term and whether any extension may be necessary.

10. How Much Are the Service Charges?

For leasehold properties, ask how much the current service charge is.

Find out what it covers, such as:

Building maintenance
Cleaning communal areas
Gardening
Building insurance
Lift maintenance
Repairs
Management costs

Also ask whether significant increases or major works are expected.

11. Are There Any Ground Rent Charges?

If the property is leasehold, check whether ground rent applies and understand the terms.

Your conveyancer should review the lease and explain any relevant obligations, including how charges may change over time.

Do not rely solely on information provided verbally during a viewing.

12. Has the Property Ever Had Damp or Mould?

Ask directly about previous or current damp and mould issues.

During your viewing, look for:

Dark patches
Peeling paint
Staining
Condensation
Musty smells
Damaged plaster
Mould around windows

Some signs can have relatively simple explanations, while others may indicate more significant problems.

A professional survey can provide a more detailed assessment.

13. Has the Property Had Any Structural Problems?

Ask whether the property has experienced structural movement, subsidence or other significant structural issues.

Potential signs can include:

Large cracks
Uneven floors
Doors that don’t close properly
Windows that stick
Visible movement

However, these signs do not automatically mean a property has structural defects.

If you have concerns, ask a suitably qualified surveyor to investigate.

14. How Old Is the Roof?

The roof can be one of the more expensive parts of a house to repair or replace.

Ask:

When was it last replaced?
Has it been repaired?
Are there any known leaks?
Has the roof been inspected?
Is there any evidence of water damage?

A surveyor can assess the condition of the roof as part of an appropriate survey.

15. How Old Is the Boiler and Heating System?

Ask when the boiler was installed and whether it has been regularly serviced.

Also check:

Type of heating system
Age of boiler
Heating controls
Radiator condition
Hot-water system
Recent repairs

An older boiler may eventually require replacement, so this can be useful information when budgeting for future costs.

16. When Were the Electrics Last Checked?

Ask about the age and condition of the electrical system.

You may want to find out whether:

The wiring has been upgraded
The consumer unit has been replaced
Electrical inspections have been carried out
Any electrical problems are known

If you have concerns, consider obtaining an appropriate electrical inspection from a qualified professional.

17. When Was the Plumbing Last Updated?

Ask whether the plumbing system has been replaced or upgraded.

Check for visible signs of:

Leaks
Water damage
Low water pressure
Corrosion
Damp around plumbing fixtures

Again, a professional inspection may be appropriate if you identify concerns.

18. What Fixtures and Appliances Are Included?

Don’t assume that everything you see during a viewing is included in the sale.

Ask whether items such as:

Oven
Hob
Fridge
Freezer
Washing machine
Dishwasher
Light fittings
Curtains
Garden shed

are included.

Your solicitor or conveyancer can ensure the agreed inclusions are properly reflected in the transaction documentation.

19. What Is the Internet and Mobile Coverage Like?

Reliable connectivity is increasingly important for work, entertainment and everyday life.

Ask about:

Broadband availability
Typical broadband speeds
Fibre availability
Mobile signal
Network coverage

If possible, check availability independently rather than relying solely on the seller’s or agent’s information.

20. What Are the Neighbours Like?

You may not receive detailed information about neighbours, but you can ask general questions about the surrounding area and community.

During your viewing, pay attention to:

Noise
Parking
Shared spaces
Garden boundaries
Nearby properties
Traffic

Visiting the area at different times can give you a better understanding of the environment.

21. Is There Any History of Flooding?

Flood risk can be an important consideration when buying a property.

Ask whether the property has previously experienced flooding and investigate the property’s flood-risk information using appropriate official sources.

Potential concerns can include:

River flooding
Surface-water flooding
Coastal flooding
Drainage problems

Your conveyancer may also recommend relevant searches depending on the property’s location.

22. Are There Any Planning Applications Nearby?

A property’s surroundings can change after you buy it.

Check for relevant planning applications involving:

New housing
Roads
Commercial developments
Extensions
Infrastructure
Large construction projects

A development that is not currently visible from the property could potentially affect views, traffic, noise or local amenities.

23. Are There Any Known Problems With the Property?

It can be useful to ask the estate agent directly whether they are aware of any material issues affecting the property.

Ask about:

Structural concerns
Damp
Japanese knotweed
Roof problems
Drainage
Boundary disputes
Previous insurance claims
Neighbour disputes
Other known defects

The seller and estate agent have legal obligations concerning certain information, but buyers should still conduct their own due diligence and obtain professional advice where appropriate.

24. Have Previous Sales Fallen Through?

Ask whether the property has previously been under offer or whether a previous transaction fell through.

If so, ask whether the estate agent can explain why.

A failed transaction does not necessarily indicate a problem. It could have resulted from:

A buyer’s mortgage issue
A chain collapsing
A change in circumstances
Survey findings
Legal complications

However, knowing the history can help you ask more targeted questions.

25. What Is the Seller’s Preferred Timescale?

Finally, ask when the seller would ideally like to complete the sale.

This can help you understand:

Whether they are in a chain
Whether they have already found another property
Their preferred completion date
Potential timing constraints

Your preferred timeline may not match the seller’s, so understanding expectations early can help manage the process.

Build Your Real Estate Knowledge

Want to understand property transactions and the role of professionals in the real estate industry? The Level 3 Real Estate Agent course can help you build foundational knowledge of estate agency, property transactions, client relationships and essential real estate practices.

Questions to Ask at a House Viewing

During the viewing, don’t focus only on the questions you plan to ask the estate agent. Take time to inspect the property yourself.

Look carefully at:

Ceilings
Walls
Floors
Windows
Doors
Roof areas where visible
Exterior walls
Gutters
Garden
Drainage
Storage
Heating
Electrical fittings

Take photographs or notes if permitted so you can compare properties later.

Questions to Ask the Estate Agent

An estate agent can provide useful information about the property and transaction.

Consider asking:

How long has the property been listed?
Has the asking price changed?
Are there other offers?
Is the seller in a chain?
What is included in the sale?
What is the tenure?
Are there service charges?
Has the property been extended?
Why is the seller moving?
How quickly does the seller want to complete?

Remember that information provided by an estate agent should be considered alongside your own checks and professional advice.

Questions to Ask Your Surveyor

Your surveyor can help you understand the physical condition of the property.

Depending on the survey type, you may want to ask about:

Structural condition
Roof
Damp
Windows
Insulation
Drainage
Defects
Required repairs
Urgent maintenance
Potential future costs

The appropriate survey depends on the property, so discuss the available options with your surveyor before instructing them.

Questions to Ask Your Solicitor or Conveyancer

Your legal professional can help investigate the legal aspects of the purchase.

Ask about:

Property title
Boundaries
Restrictions
Covenants
Rights of way
Searches
Lease terms
Service charges
Planning matters
Exchange and completion

Don’t hesitate to ask for clarification if you don’t understand something in the legal documentation.

Printable House-Buying Questions Checklist

Here’s a simplified version you can use when viewing a property:

Question

Check

Why is the seller moving?

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How long has it been on the market?

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Has the asking price changed?

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What are the regular property costs?

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What is the EPC rating?

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How old is the property?

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Have there been renovations?

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Is it freehold or leasehold?

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How long is left on the lease?

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What are the service charges?

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Is there ground rent?

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Has there been damp or mould?

☐

Are there structural concerns?

☐

How old is the roof?

☐

How old is the boiler?

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When were the electrics checked?

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When was the plumbing updated?

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What fixtures are included?

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What is broadband/mobile coverage like?

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What are the neighbours like?

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Has the property flooded?

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Are there nearby planning applications?

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Are there known property problems?

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Have previous sales fallen through?

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What is the seller’s preferred timescale?

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Don’t Rely on Questions Alone

Asking questions is important, but answers should not replace proper due diligence.

For example, if an agent says that the roof is “fine”, you may still want an appropriate survey. If you’re told that the area is “quiet”, visit at different times to form your own impression.

Similarly, if a property is described as having “low running costs”, check the available documentation and ask for evidence where appropriate.

The best approach combines:

Questions + Viewing + Survey + Searches + Legal Checks + Financial Planning

Frequently Asked Questions

What questions should I ask when buying a house?

Important questions include why the seller is moving, how long the property has been on the market, whether the price has changed, what the property costs to run, whether it is freehold or leasehold, and whether there are known structural or maintenance issues.

What should I ask an estate agent before making an offer?

Ask about the asking price, previous price changes, how long the property has been listed, the seller’s circumstances, whether there is a property chain, what is included in the sale and whether there are known issues with the property.

What should I ask about a leasehold property?

Ask about the remaining lease term, service charges, ground rent arrangements, planned major works, building insurance, restrictions and management arrangements. Your solicitor or conveyancer should review the lease and explain the relevant obligations.

Should I ask about problems with the house?

Yes. Ask about known issues such as damp, mould, structural problems, roof defects, flooding, drainage and previous major repairs. You should also arrange an appropriate survey because verbal answers do not replace professional inspection.

What should I check during a house viewing?

Look at the property’s walls, ceilings, floors, windows, doors, roof where visible, heating system, electrical fittings, plumbing, storage, garden and external areas. Also consider noise, parking, natural light and the surrounding neighbourhood.

Build Your Real Estate Knowledge

Want to understand property transactions and the role of professionals in the real estate industry? The Level 3 Real Estate Agent course can help you build foundational knowledge of estate agency, property transactions, client relationships and essential real estate practices.

Final Thoughts

A questions-to-ask when buying a house checklist can help first-time and experienced buyers approach property viewings more systematically. From asking about the seller’s circumstances and property history to checking tenure, maintenance, running costs and local development, the right questions can reveal information that may not be obvious from a viewing alone.

However, asking questions is only one part of the home-buying process. Combine your research with an appropriate survey, property searches, legal checks and careful financial planning before committing to a purchase.

The more thoroughly you investigate a property before buying, the better prepared you can be to understand its condition, costs, and suitability for your needs.

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Ernest Hemingway

Ernest Hemingway

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